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Sylvanian Families Penguin Family

Name: Sylvanian Families Penguin Family
Brand: Sylvanian Families
Price: 26.99 GBP
Availability: InStock

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Bring a splash of seaside fun to your Sylvanian Families collection with the adorable Penguin Family playset. This charming family includes mother, father and baby Penguin figures, each dressed in beautifully detailed removable outfits. Also included is a delightful ice cream cart complete with a parasol and tasty frozen treats, perfect for imaginative family adventures on warm summer days.

The baby Penguin can ride along in the ice cream cart while the adults enjoy serving delicious ice creams or taking a leisurely stroll around Sylvania. The figures feature movable arms, legs and heads, allowing for realistic posing and creative storytelling.

Perfect for expanding your Sylvanian Families village, the Penguin Family is compatible with all Sylvanian Families houses, shops and accessories (sold separately).

Features:

Includes Penguin mother, father and baby figures
Comes with an ice cream cart, parasol and ice cream accessories
Figures wear removable fabric clothing
Poseable heads, arms and legs for imaginative play
Compatible with all Sylvanian Families playsets and accessories
Encourages creative storytelling and role-play
Suitable for ages 3 years and over

About David Rogers Toymaster

Founded in 1979 by the late David Rogers in Banbridge, David Rogers Toymaster has grown from a single local shop to a trusted name across Northern Ireland.

For over 40 years, we’ve delivered exceptional service, quality products, and a warm, friendly shopping experience to thousands of customers each year.

In 2012, we expanded by acquiring the Portadown branch from the respected Jeffers family. Today, we operate three locations — Banbridge, Portadown, and Kilkeel — with staff ready to provide expert advice and personal attention.

Our Mission & Promise

At David Rogers Toymaster, our goal is simple: to spark joy and imagination in every child (and the child in all of us). Shopping for toys should be fun, safe, and stress-free.

Local Trust: Deeply rooted in Northern Ireland communities, we strive to be the go-to toy shop for families in Banbridge, Portadown, Kilkeel, and beyond.
Quality & Value: We carry the best brands people love, ensuring fair pricing and genuine products.
Recognised Brands & Suppliers: We work with leading brands across our toy lines, outdoor items, and nursery products, including Lego, TP Outdoor Toys, Cosatto, and many more.
Helpful Service: Our teams are knowledgeable and passionate, ready to assist you with any enquiry.
Open & Reliable Communication: From order updates to dispatch tracking, we keep you informed every step of the way.

Because we are independent and family-oriented, your satisfaction matters to us personally — not just as customers, but as members of the local community we serve.

Shopping With Us

Secure & Flexible Payments

You can pay via secure card payments or PayPal.

Delivery or Click & Collect

Choose to have your order delivered to your home address or collect it in any of our stores in Banbridge, Portadown, or Kilkeel.

Once your order is dispatched, we’ll send you email updates and provide a tracking number if available.

Easy Returns

We provide a clear, fair returns policy to give you peace of mind — you’ll find it available throughout the site.

Our Stores & Contact

Banbridge:
7-9 Bridge Street, Banbridge, Co. Down, BT32 3JL
Phone: 028 4062 2225
Portadown:
13-15 High Street, Portadown, Co. Armagh, BT62 1HZ
Phone: 028 3835 0889
Kilkeel:
9 Bridge Street, Kilkeel, Co. Down

Email us at drtoymaster@gmail.com for queries, order help, or advice.

Why Choose Us

Established Reputation: Four decades of serving families, with real roots in the local community.
Expert Staff: Our teams live and work locally, so they know the products and your needs.
Quality Assurance & Recognised Brands: We stock only genuine toys, outdoor items, and nursery products from trusted suppliers like Lego, TP Outdoor Toys, Cosatto, and many more.
Transparent Process: From order to delivery, we keep you in the loop.
Community Focus: We’re not a faceless chain — we’re part of the local community we serve.

Delivery Information

Bulky Items and Delivery Fees
Larger items such as electric ride-ons and outdoor playsets may incur additional delivery charges. Deliveries to the Republic of Ireland (ROI) and UK Mainland will also be subject to shipping fees.

Please note that UK Mainland deliveries are not included in our free shipping offer, and the correct delivery option must be selected at checkout to ensure accurate processing.

Free Economy Shipping on Orders Over £70

(Northern Ireland & Republic of Ireland Only)

Customers in Northern Ireland and the Republic of Ireland who spend over £70 qualify for free economy shipping on small parcels.
If your order exceeds standard weight or size limits, additional delivery charges will apply. In such cases, you’ll receive an email notification with the updated shipping cost before your order is processed. These additional costs will not be absorbed by us and must be covered by the customer before dispatch.

Smaller parcels are usually sent via Royal Mail Economy, while heavier or bulkier items may be shipped by courier at our discretion. We reserve the right to select the most suitable delivery method to ensure your order arrives safely and promptly. This may include adding a ‘Signed For’ service or using an alternative courier.

Once your order has been dispatched, you’ll receive a confirmation email including the delivery method and estimated delivery timeframe.

If you require faster delivery, please contact us before completing your order, and we’ll do our best to accommodate your request.

Click & Collect

For added convenience, Click & Collect is available for customers who prefer to pick up their orders in person.
You can collect your order from one of our stores in Banbridge, Portadown, or Kilkeel.
Please ensure you select the Click & Collect option at checkout, and wait for your ready-for-collection email/update before visiting the store.

UK Shipping Options

(Please select Standard Shipping: UK Mainland)

Royal Mail Standard – Usually 1–3 working days after dispatch.
Delivery times may vary depending on parcel size. Royal Mail does not always leave a calling card, so if your parcel hasn’t arrived within 3 days, please check with neighbours or your local sorting office.

Royal Mail Economy – Usually 3–5 working days after dispatch.
Delays may occur if your parcel cannot fit through a letterbox. If it hasn’t arrived within 5 days, please check locally before contacting us.

Royal Mail Tracked 24 – Usually 1–2 working days after dispatch, with full tracking.
If your parcel is more than 2 days late, check with your local sorting office using your tracking number. We designate the local depot as a ‘Safe Place’ unless instructed otherwise.

Royal Mail Tracked 48 – Usually 2–3 working days after dispatch, with full tracking.
If your parcel is more than 3 days late, please check locally before contacting us. As above, the local depot is designated as a ‘Safe Place’ unless otherwise advised.

Royal Mail Next Day Delivery – Guaranteed next working day after dispatch.
Orders sent on a Friday will arrive on Monday, unless Saturday Special Delivery is selected at checkout. If your parcel hasn’t arrived within 1 working day, please check with neighbours or your local sorting office.

Courier Delivery – Usually 48 hours from dispatch.
Orders dispatched on Fridays will arrive the following Monday. Please include a mobile number at checkout to receive text updates from the courier.
If your parcel hasn’t arrived within 15 working days of dispatch and isn’t held at your local depot, please contact us with your name, order reference, and dispatch date so we can assist promptly.

ROI Shipping Options

Courier Delivery (ROI) – Usually 1–3 working days after dispatch.
Orders dispatched on Fridays will arrive the following Monday. Please include a mobile number to receive delivery notifications.
If your parcel hasn’t arrived within 15 working days and is not at your local depot, please contact us with your name, order reference, and dispatch date.

International Orders

International deliveries typically take 15–20 working days from dispatch.
Delays may occur if parcels are oversized or if local postal services experience disruptions. Most of David Rogers Toymaster’s international shipments are handled by Royal Mail within the UK. As Royal Mail does not always leave a calling card, please check with your local sorting office if your parcel is delayed.

If your order is more than 20 working days late, please check locally first, then contact us for further assistance.

✅ Helpful Tips

Check with neighbours and your local sorting office if your parcel is delayed.
Provide a mobile number at checkout for tracking and delivery updates.
Contact us only after the estimated delivery window has passed to allow for postal delays.

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

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